Emotional support
If you want to talk about your problems,you can contact us by:
- phone: 021/6623 393
- toll-free phone number: 0800/300 303
- e-mail: vanja@centarsrce.org
- chat: our site www.centarsrce.org
The way it works is very simple. When you call our number, the person on the other side will be someone willing to hear what you want to say, someone who talks openly about the most painful issues, tries to understand, does not judge. Someone who, in confidential conversation, gives the possibility to share the burden that has accumulated in your chest, throat, head ... Sometimes it is necessary to speak out your thoughts, be heard and accepted. Sometimes it is necessary to know that someone cares.
If you find it difficult to talk about things that bother you and cause discomfort, you can express your feelings, thoughts and concerns through written words and send us a mail to the address vanja@centarsrce.org. The advantage of e- mail is that you don’t need to take care of time. You can write whenever you feel the need, no matter what time, of day or night. Your letter will be answered within 24 hours.
If you find it easier to write, and you would like to get an answer quickly, at the top of the page, there is an icon Centar Srce ONLINE. Pressing this button will open a window and you can chat with one of our volunteers. Write openly about everything that you're dealing with, and expect open, honest answer with understanding, support, wish to help, and without judgment. You can talk in this way every day from 2pm to 11pm. If the icon points "busy" means that all volunteers are currently busy, and we invite you to try again later or send an e-mail.
A lot of our callers are interested to talk face to face with us about the issues that concern them. Unfortunately, technical conditions and available facilities do not allow us to provide at the same time support by phone, e-mail, chat and face to face. We hope that this situation will change in the near future.